Client and Account Setup
How to Exclude an Account from Billing and/or Client Aggregation
If an account needs to be setup up but excluded from billing and/or client aggregation of billable assets, you can make those updates at the account level edit screen. An account that is excluded from billing will not calculate a fee on the fees page ...
How to Ignore an Assigned Account
To Ignore an Assigned Account - Click on the gear icon at the top right - Click on Account Assignment - Click on the unassigned or assigned tab on the left - Click on the magnifying glass and type in the account number or client name - Check the box ...
How to Add Held-away Accounts to BillFin
The following steps walkthrough how to setup new clients and accounts that are not available to be synced into BillFin from one of our connectors. If users have established a data share with one of our connectors, we highly suggest you DO NOT create ...
How to Create an Advisor and Assign Them to Accounts
The Advisor field in BillFin is used to quickly sort or filter through each advisor's data. The following steps will walk users through how to both create an advisor and assign them to an account. If you have many accounts needing an advisor ...
To Sync In And Assign New Accounts From A Connector (To Setup New Accounts For Billing)
What do I do if I am missing an account? How do I setup new accounts from a connected custodian or partner? BillFin allows users to sync in accounts from our integrated partners. Some of these partners also provide us householding information for ...
How to Upload Clients & Accounts in BillFin
If you don't have a connector for one of your custodians in BillFin to sync in your accounts, you can upload them instead. Follow the steps below to download our CSV template, fill it out, and upload it back to BillFin. This process can also be used ...
Adding a Minimum Fee
Minimum Fees can be set at the firm level and the client level. Instructions for each are included below. Firm Level Go to the Firm setup page, Settings Gear > Firm. Scroll down to "Do you charge a firm wide standard minimum fee?" Select Yes A box ...
Setting Up Exclusions (Excluding Securities or Security Types from an Account's Billable Value)
Firm Level Exclusions (will be applied to all clients) - Click on the gear icon in the top right of the page - Click "Security Types" - Check the box next to the security type or the security itself that you wish to exclude *Note: All checked boxes ...
How to Assign an Ignored Account
To Assign an Ignored Account - Click on the gear icon at the top right - Click on Account Assignment - Click on the Ignored tab on the left tab - Click on the magnifying glass and type in the account number or client name - Check the box next to the ...
How to Change the Client Invoice Type from Check to Debit
To Change the Client Invoice Type from Check to Debit: Click on Clients on the left side menu Click on Edit Client in the pencil menu for the client A slideout window will appear Click on Debit for the Payment Type Save Save for Current Period Now ...
How to Delete Clients and/or Accounts
BillFin only allows manually deleting clients or accounts right now. It can’t be done in bulk. (You can, however, reset or Start Over at onboarding which deletes everything including setup, billing history and fee schedules.) Use the instructions ...
Setting up a New Family
In BillFin, a "Client" refers to an invoice or household with one or more accounts that are billed in a single invoice. A "Family" signifies a group of clients that can enjoy asset aggregation across each client (member) within the family, while ...
Adding a Client to an Existing Family
Please follow the steps below to add a client to an existing family. Remember that a "Family" signifies a group of clients that can enjoy asset aggregation across each client (member) within the family, while still receiving individual invoices per ...
How to Move an Account to a Different Client or Invoice
You can combine clients onto one invoice by moving the accounts of one client to another client in BillFin. If I had client Jane Smith with accounts #1 and #2 and a client John Smith with accounts #3 and #4. I would move John’s accounts to Jane’s ...
How to Change the Payment Account Manually (Selecting a "Debit From" Account)
By default, accounts that sync into BillFin from one of our connectors/partners will pay for their own fees. If I had 2 accounts and wanted both fees to be debited from "account 1", I would use the steps below to change payment account number for ...
How to Change an Account Display Name
To Change an Account Display Name: Click on Clients on the left side menu to go to the Clients page Click on View Client Details in the pencil menu for the client A slideout window will appear Click on the pencil next to the account you want to ...