What do I do if I am missing an account? How do I setup new accounts from a connected custodian or partner?
BillFin allows users to sync in accounts from our integrated partners. Some of these partners also provide us householding information for accounts that are billed together. Most, however, simply provide us the accounts and users can group them for billing billing purposes. In BillFin, the term "Client" is synonymous with invoice or household indicating the groups of accounts that get billed together.
The steps below show users how to bring in new accounts and household or group them for billing purposes. This process should take place prior to the first day of the next billing cycle.
To Sync in New Clients & Accounts:
- Click on Clients on the left side menu
- Click on Sync Clients & Accounts at the top of the page
- A slideout window will appear on the right
- Click on the desired connector button to sync accounts
- Preview what data BillFin found and click on Apply Changes
Assign Accounts to New Clients:
Note: Multiple accounts can be grouped under a client which is equivalent to one invoice. We recommend not assigning new accounts until they are funded if you intend to trigger inception billing for a partial opening period fee. Unfunded accounts will be displayed in red and should not be assigned until funded and displayed in black. These steps will walk you through householding or grouping multiple accounts under a new client.
- Click on the alert notifying you of the unassigned accounts (or you can also get there by clicking on the gear icon in the top right and selecting Account Assignment)
- On the Account Assignment page, you can begin creating Clients on the right side by clicking the “New” tab
- Insert the name, advisor and payment type
*Payment Type will defaults to debit each account’s fee from itself
- On the left side, check the box next to each account that belongs to this client and click Assign in the middle to assign accounts to that new client
*You can also ignore accounts which will never be billed in BillFin by selecting the accounts on the left and clicking "Ignore" in the middle.
a pop up will appear with the following message
- Select either "Current Cycle" or "Next Cycle"
NOTE: If you desire to setup and bill the new account(s) in the current billing period (now), select "Current Cycle". Otherwise, select "Next Cycle" to bill in the next billing period (later)
BillFin will display a notice saying accounts were successfully assigned and you will no longer see the account(s) as “Unassigned”
- Back to the right side, click Create New Client
*If you plan to create more than one client, check the box "Create And Add Another" to remain on the new tab on the right side
*Newly created clients will need to be assigned a fee schedule (and any other desired setup completed).
Assign Accounts to Existing Clients:
NOTE: If you add an account to an existing client, the account will adopt the billing details/setup of the existing client, including the fee schedule. Unfunded accounts will be displayed in red and should not be assigned until funded and displayed in black. These steps will walk you through householding or grouping multiple accounts under an existing client.
- Click on the alert notifying you of the unassigned accounts (or you can also get there by clicking on the gear icon in the top right and selecting Account Assignment)
- On the right side, select the existing client using the search bar under the Existing tab
- On the left side, check the box next to each account that belongs to this client and click Assign in the middle to assign accounts to that client
*You can also ignore accounts which will never be billed in BillFin by selecting the accounts on the left and clicking "Ignore" in the middle.
a pop up will appear with the following message
- Select either "Current Cycle" or "Next Cycle"
NOTE: If you desire to setup and bill the new account(s) in the current billing period (now), select "Current Cycle". Otherwise, select "Next Cycle" to bill in the next billing period (later)
BillFin will display a notice saying accounts were successfully assigned and you will no longer see the account(s) as “Unassigned”